Shipping:

At Suhaus Designs, we strive to deliver your purchased items in the best condition and in a timely manner. Upon order confirmation, please allow 3-5 business days for processing and handling before shipment. Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor the delivery status.

Return Policy:

Our commitment is to provide you with high-quality handicrafts and artifacts. In the unfortunate event that your package arrives with a broken piece, we offer a return policy. Please contact our customer service team within [number] days of receiving your package to initiate the return process. To be eligible for a return, the broken piece must be documented through clear photographic evidence at the time of unboxing.

Upon verification of the damage, we will facilitate a return or replacement of the damaged item(s). Please note that the return policy is only applicable for items damaged during transit.